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What Is a Toll-Free Number and How Does it Work?

A toll-free number is usually a business number that customers can call without being charged for it. The business owner of the number bears the cost of incoming and outgoing calls. A toll-free number is also known as a free call or freephone which starts with a specific prefix number. The prefix number begins with 1800, 800, 888, 855, etc that representative of any particular geographical code. A toll-free number in India starts with a particular geographical code prefix and is then followed by a six or seven-digit unique number. Toll-free business numbers are important tools that enhance the growth of SMBs.

Toll-free numbers can be broadly divided into three categories:

  1. Domestic Toll-free number: A domestic company with offices in different geographical locations uses this toll-free number. It enables the customers to call them quickly and without incurring any call charge.
  2. Universal International Freephone number: An Universal International Freephone number is an eleven-digit number that can be used by a business universally in all geographical locations where a business is established. Businesses with a global setup or businesses that want to mark a global presence should get a Universal International Freephone number. A business can use this same toll-free number irrespective of the geographical area and enables customers to call them without any barrier.
  3. International Toll-Free Number: These toll-free contact numbers are country-specific numbers. A business can easily use this number to connect with customers. It provides easy connectivity of business with the customers at a minimum expenditure and at no cost to the customers.

The demand to get toll-free numbers in India has been increasing with new startups and small-size businesses. Many toll-free number providers in India offer the cheapest toll-free number India packages. To get a toll-free number India solution can prove a business to make the best investment as it offers the following features:

  1. Increase lead conversion: A customer would be interested in a business when they see other customers using the given business’s products and services. With toll-free numbers being a brand identity and also providing authentication in the age of online fraud, it easily draws more customers.
  2. Build brand recall value: A toll-free number becomes the brand identity as it provides immediate access to the business for the customers. With genuine branding, a business flourishes in the market as more customers are drawn along with creating lead generations.
  3. Generate Business to a newer market: A toll-free number becomes a medium for communication for any customer across the world. As the customer does not bear the call charges, a toll-free number is more accessible for communication.
  4. Boost customer satisfaction: Toll-free numbers are economical and time-saving for both, the business and customers. It reduces customer hesitation to call the business number as the customer is not charged anything. A customer can resolve their issue without being charged and just through a call.
  5. Track marketing campaigning: A toll-free number records call of customers and helps in maintaining a database. A business can use it to create better services for customers and also use it to generate tools to train agents for better service delivery.
  6. 24×7 service availability: A toll-free number is available 24×7 for customers which makes a business flourish in no time. It helps a business to extend its services across the globe with no barriers to communication, irrespective of the time zones.
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Cheapest Toll-Free Number

Knowlarity is a leading toll-free number provider in India. It helps businesses in creating a brand image with maximum features with the cheapest toll-free number in India. It helps in increasing lead generations, to expand market reach to operate in new market spaces, enhancing interactivity for campaigns, etc. Knowlarity provides a free trial for Indian toll-free numbers to choose better plans for themselves. It is trusted by more than 6000 organizations from more than 65 countries across the world. To get toll free number in India a business can direct buy from their website or take guidance from the experts. There are many toll-free number providers in India that claim to offer the cheapest toll-free number in India, but a business needs to keep in mind if the package meets all their needs within the marked budget.

McCoy Julia
Julia McCoy is the founder of Content Hacker, a 7-time author, and a leading strategist for creating exceptional online content. Her last $75 enabled her to build a seven-figure writing agency, which she sold ten years later. She teaches founders and marketers how to build a business through inbound content so that they can make a positive impact on the world in the 2020s. Julia's blog and podcast, Content Transformation System, offer weekly advice.


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